AlphaRank Privacy Policy
Version: 2.0 | Effective Date: October 16, 2026 | Last updated: November 5, 2026 (member totals, section 6)
Privacy summary. Your Ghost conversations, holdings, plans, screenshots and watches are private to your account. To answer you, Ghost sends the relevant parts to AI model providers, and public wallet addresses you give it to blockchain data providers. We do not sell your personal information or use it for advertising. Never share private keys, seed phrases, passwords, exchange API keys or card details with AlphaRank or Ghost.
1. Scope and Who We Are
This Privacy Policy explains how Star Forge LLC, which operates AlphaRank at alpharank.trade ("AlphaRank," "we," "us," or "our"), collects, uses, discloses, and retains personal information in connection with the AlphaRank website, Ghost, Telegram and other messaging features, notifications, memberships, and related services (the "Service").
This Policy applies to AlphaRank. Separate privacy notices may apply to LORE, Edge Atlas, or other Star Forge LLC products.
2. Summary
- AlphaRank is intended for people who are at least 18 years old.
- We use your verified email address to sign you in, and to check whether you have an active AlphaRank or OC membership.
- What you tell Ghost, and what Ghost learns about your holdings and plans, is private to your account. Other members cannot see it.
- Ghost uses AI model providers to understand and answer you, and blockchain and market data providers to look up public wallet and token information.
- We do not sell personal information and do not use it for cross-context behavioral advertising.
- We do not execute trades or connect to exchange, brokerage, bank or wallet accounts, and we never ask for private keys, seed phrases or exchange credentials.
3. Personal Information We Collect
| Category | Examples | Primary purposes |
|---|---|---|
| Account and access | Verified email address, Clerk user identifier, name, handle, display name, avatar, account status, plan, OC membership result, sign-in and session metadata. | Create and secure your account, apply your membership, communicate with you, enforce our rules. |
| Ghost conversations and memory | Messages you send Ghost on the website or Telegram, Ghost's replies, notes Ghost keeps about your preferences, beliefs, theses and ideas, and the projects and tokens you ask it to watch. | Provide Ghost, remember context so it can follow up, and send the alerts and notes you set up. |
| Holdings and plans | Tokens, quantities, entry prices and market caps you type or confirm, your exit plan and sell points, and the Portfolio and AlphaLab settings you save. | Show your positions, track your plan, and tailor Ghost's answers and alerts. |
| Uploads | Portfolio screenshots and other images or files you send Ghost, and what Ghost reads from them. | Import your holdings and answer your questions. |
| Wallet and trading profile identifiers | Public wallet addresses and trading-app profile names (such as a FOMO profile) you give Ghost, and the public on-chain holdings and trades linked to them. | Import and refresh your holdings and entries from public data. |
| Telegram and notifications | Telegram user and chat identifiers for the bot you link, delivery status, and web-push subscription endpoints and keys when you enable app notifications. | Deliver Ghost's messages, alerts and notifications to you. |
| Service activity and usage | Pages viewed, features used, searches, Ghost requests, AI usage and cost records, timestamps, and error logs. | Operate, measure, debug, secure and improve the Service, and manage plan allowances. |
| Device and network data | IP address, approximate location inferred from IP, browser, operating system, device type, language, user agent, and session identifiers. | Sign-in, security, abuse prevention, diagnostics, and rate limiting. |
| Communications | Support emails, feedback, reports, and other messages. | Respond to requests, provide support, and improve the Service. |
| Legal and consent records | The Terms and Privacy version you accepted, when you accepted it, the exact acknowledgement you agreed to, the email on your account at that moment, one-way hashes of your IP address and browser, arbitration opt-out notices, reports and enforcement history. | Prove consent, enforce rules, resolve disputes, and comply with law. |
| Billing and subscription records | Stripe customer, checkout-session, subscription, product and price identifiers; plan, billing interval, subscription status, renewal period, and limited transaction metadata. | Provide memberships, manage access, process cancellations, prevent fraud, keep accounting records, and resolve billing issues. |
Authentication credentials are handled by Clerk; AlphaRank does not receive your password. Stripe processes payment-card details through Stripe-hosted checkout and billing pages; AlphaRank does not receive full card numbers or security codes.
Do not send us or Ghost passwords, wallet seed phrases, private keys, exchange API keys, payment card information, government identifiers, or health information. If you include them in a message or screenshot, we will process them only as part of that message, and you can ask us to delete them.
4. Sources of Personal Information
We collect personal information from:
- You, when you register, subscribe, talk to Ghost, upload a screenshot, link Telegram, save a plan, contact us, or exercise a privacy choice.
- Public blockchains and data providers, when you give Ghost a public wallet address or trading profile.
- OC's membership records, which we check against your verified email address to apply OC access.
- Stripe, when it returns billing, checkout, subscription, and transaction status information.
- Your browser and device, and our authentication, hosting, and security providers.
5. How We Use Personal Information
We use personal information to:
- Provide, authenticate, maintain, and secure the Service and your membership.
- Run Ghost for you: answer questions, remember context, track holdings and plans, research what you ask about, and send the alerts, morning notes and check-ins you set up.
- Process memberships, apply OC access, reconcile billing status, and manage plan allowances.
- Send account, billing, security, policy, and service communications.
- Prevent fraud, abuse, unauthorized access, and misuse of Ghost.
- Debug, measure, test, and improve the Service, including reviewing failures and usage costs.
- Comply with law, protect rights and safety, and establish or defend legal claims.
- Create de-identified or aggregate statistics that do not identify you.
We do not use your private Ghost conversations, holdings or uploads in published research. When Ghost researches a public topic such as a token or project, the public findings may be reused for other members, but your personal context is never included.
6. Who Can See Your Information
Your Ghost conversations, holdings, plans, uploads, watches and memory are private to your account. Other members cannot see them.
Member totals: your holdings and trades are counted into anonymous totals that Ghost shares with members, such as how many members hold a token or added to it this week. They are shown only as rounded counts of at least five members, never by name or amount, and never one member's holdings. You can switch this off in Ghost settings.
AlphaRank's operators can see usage, cost and error records needed to run the Service. They may view specific private content only when you send it to us for support, when needed to fix a problem you report, to investigate security issues or abuse, or to comply with law.
Your handle and display name may be visible where the Service shows member profiles.
7. How We Disclose Personal Information
| Recipient | Information and purpose |
|---|---|
| AI model providers (Anthropic and OpenAI) | The messages, context, screenshots, and data needed for Ghost and our research agents to understand and answer a request. Under their business API terms, these providers do not use this data to train their models by default, and they may keep it for a limited time for safety and abuse monitoring. |
| Blockchain and market data providers (such as FOMO data providers, GMGN, Helius, Etherscan, CoinGecko, DEX Screener and GeckoTerminal) | Public wallet addresses, trading profile names, token identifiers, and technical requests needed to look up public data. We do not send your email or name. |
| Telegram | Messages between you and Ghost, and delivery of alerts, if you link Telegram. Telegram processes them under its own terms and privacy policy. |
| Push notification services (such as Apple and Google) | Notification content and device endpoints when you enable app notifications. |
| Clerk | Account identifiers, authentication events, and session information needed for sign-in and account management. |
| Stripe | Account and checkout metadata needed to process payments, manage memberships, provide the billing portal, prevent fraud, and handle billing support. |
| OC | Your email address, checked against OC's membership records to confirm OC access. |
| Amazon Web Services | Application data, databases, uploads, backups, and logs needed to host, secure, and operate the Service. |
| Professional advisers and service providers | Information reasonably needed by lawyers, accountants, insurers, auditors, and contractors subject to appropriate obligations. |
| Authorities and affected parties | Information disclosed when reasonably necessary to comply with law, protect rights or safety, investigate fraud or security incidents, enforce agreements, or respond to lawful requests. |
| Business transaction participants | Information disclosed in connection with a financing, merger, acquisition, reorganization, bankruptcy, asset sale, or similar transaction, subject to appropriate protections. |
8. Sale, Sharing, and Targeted Advertising
AlphaRank does not sell personal information and does not share personal information for cross-context behavioral advertising. We do not use advertising cookies in the Service.
If these practices change, we will update this Policy, provide any required notice and choice, and honor applicable opt-out preference signals such as Global Privacy Control where required by law.
10. Data Retention
We keep personal information only as long as reasonably necessary for the purposes in this Policy. Current retention targets:
| Data type | Current retention target |
|---|---|
| Account and profile identifiers | For the life of the account. After a verified deletion request, deletion or deactivation is targeted within 30 days, subject to legal, security, and backup exceptions. |
| Ghost conversations, memory, holdings, plans, watches, and uploads | While your membership is active. If your membership ends, your Ghost stops working and this data is kept for 90 days so you can pick up where you left off if you return. After 90 days without an active membership, it is permanently deleted from active systems, including your uploads and the Telegram bot linked to your Ghost. You can ask us to delete it sooner. |
| Telegram and notification identifiers | Until you unlink Telegram, turn off notifications, or delete your account. |
| Terms acceptance, consent, and moderation records | Up to 7 years after account closure or the relevant event, unless a longer period is needed for a claim, investigation, or legal obligation. These are kept even after your Ghost data is deleted. |
| Billing, subscription, refund, and transaction records | Typically up to 7 years after the transaction or account closure for accounting, tax, fraud-prevention, dispute, and legal purposes. Stripe may retain related information under its own policies. |
| Usage, cost, security, and application logs | Typically up to 12 months, with longer retention for active investigations or security incidents. |
| Support messages and reports | Typically up to 3 years after resolution, with longer retention where tied to enforcement or legal claims. |
| Backups and disaster-recovery copies | Typically overwritten or deleted within 90 days after deletion from active systems, subject to technical and legal constraints. |
| De-identified and aggregate information | May be kept indefinitely if it cannot reasonably be used to identify you. |
These periods are operational targets, not guarantees. Third-party providers, including AI model providers, keep data under their own retention policies.
11. Deleting Your Data or Account
You can ask us to delete your Ghost data or your whole account by emailing info@alpharank.trade with the subject "AlphaRank Privacy Request," or by using the account controls in Settings where available. We may verify your identity before acting. Deleting your account cancels your AlphaRank membership right away; there is no refund for the rest of the period. OC billing is separate.
Deletion removes or de-identifies your account identifiers, Ghost conversations, memory, holdings, plans, watches, and uploads from active systems, subject to the legal, billing, security, and backup exceptions above. Ghost data is also deleted automatically 90 days after your membership ends, as described in Section 10. Deleted data cannot be recovered by you. We may keep a hashed or limited identifier to prevent fraud or repeated abuse.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including encryption of uploads at rest, access controls that keep each member's Ghost data separate, and restricted operator access. No system is completely secure, and we cannot guarantee that unauthorized access, loss, misuse, or alteration will never occur.
You are responsible for keeping your account, devices, and linked Telegram account secure. Notify us promptly if you suspect unauthorized access or a security issue.
13. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, restriction, objection, or information about our processing. We may also honor reasonable requests voluntarily when not legally required.
You can download an account export from Settings, turn off Ghost's background research in Ghost's settings, unlink Telegram, and turn off notifications. For other requests, email info@alpharank.trade with the subject "AlphaRank Privacy Request." We may ask for information needed to verify your identity and protect the account.
An authorized agent may submit a request where permitted by law, but we may require proof of authority and direct verification with the account holder. If applicable law provides an appeal right, you may appeal a denied request by replying to the decision.
We will not unlawfully discriminate against you for exercising a privacy right. Some requests may be limited by exceptions for security, fraud prevention, legal obligations, or legal claims.
14. California and Other U.S. State Privacy Notices
To the extent a U.S. state privacy law applies, the tables above describe the categories of personal information collected, sources, business purposes, recipients, and retention practices.
- We do not sell personal information.
- We do not share personal information for cross-context behavioral advertising.
- Financial information you choose to share with Ghost, such as holdings and entry prices, is used only to provide the Service to you, not to infer characteristics about you for other purposes.
- You may request access, correction, or deletion and exercise other applicable rights using the contact method above.
- We may deny or limit requests when an exception applies, including to maintain security, prevent fraud, or preserve legal claims.
15. International Access and Processing
AlphaRank is operated from the United States, and information is processed and stored in the United States. Our AI model and data providers may process information in the United States or other countries.
If data-protection law outside the United States applies, our legal bases include performance of a contract, legitimate interests in operating and securing the Service, compliance with legal obligations, and consent where required. You may have additional rights under applicable law, including the right to complain to a supervisory authority.
16. Children and Teenagers
AlphaRank is not intended for anyone under 18, and we do not knowingly permit minors to create accounts. If you believe a minor has provided personal information, contact us so we can investigate and take appropriate action.
17. Third-Party Websites and Services
The Service links to and integrates third-party websites and services, including Telegram and Stripe. Their privacy practices are governed by their own notices, not this Policy.
18. Changes to This Policy
We may update this Policy as the Service, providers, laws, and data practices change. We will post the updated version and effective date and, for material changes, ask you to review it the next time you use the Service or provide other notice.
19. Contact
Privacy questions and requests may be sent to Star Forge LLC at info@alpharank.trade.